Contact One Call Center
Contact One Call Center is a family-owned and operated call center and answering service based in Phoenix, Arizona. They have been providing 24/7 answering services to businesses of all sizes throughout the United States and Canada for over 43 years. The company was originally founded in 1980 by Judy Wood, who purchased a small Arizona-based answering service with a focus on delivering high-quality customer service.
Throughout the years, Contact One Call Center has experienced significant growth, and it is now led by Judy Wood's children, Jeff Wood and Jennifer Hoffman, who are equal partners in the business. The company's management team is consistently recognized as leaders in the teleservices industry.
Contact One offers a wide range of services, including virtual receptionist services, appointment setting, medical answering service, call center support, and live chat support. They take pride in carefully selecting and training their agents to be knowledgeable and competent extensions of their clients' teams. All agents are based in the United States and are proficient in both English and Spanish.
Contact One has received numerous awards for their excellence in customer service and professionalism. They are committed to providing value to their clients by delivering seamless human response and maintaining high levels of customer satisfaction.